ABOUT US

We’re PALMM — a laid-back, hands-on small business that helps other small businesses run smoother with smart AI automations, and clean websites that actually bring in leads.

No fluff, no complicated systems — just practical upgrades that save you time, keep you organized, and make your business look sharp online.

OUR STORY

I’ve always been into web design and branding. Not the “make it pretty and hope” kind — the kind that actually helps a small business operate smoothly and look legit online.

I also know what it’s like to be the owner who can’t shut it off. I ran a home service business for 18 years. Long days, nonstop calls, quotes at night, scheduling headaches, customers messaging you on five different apps, and somehow you’re still the one doing the admin because “it’s faster if I just do it.” Until it isn’t. Until you’re burnt out and your business starts running you.

That’s why I built PALMM.

Because most small business owners don’t need another expensive agency with a slick pitch, a bunch of buzzwords, and zero follow-through. They need someone who understands the grind, tells them the truth (even when it’s ugly), and actually fixes what’s broken without making it complicated.

No fluff. No “strategy calls” that go nowhere. No ghosting after you pay.

Just practical work that saves you time, gets you more business, and helps you run your company without living behind a screen every night.

If you’re ready to stop doing everything the hard way, PALMM is for you.

Here’s what we do at PALMM:

  • Websites that get leads (fast, clean, mobile-friendly, built for real customers)

  • Branding that looks professional (so you don’t look like a side hustle)

  • AI + automation workflows (calendar sync, website chat, email/text follow-ups, review requests, admin cleanup)

  • Scheduling and systems setup (so you stop drowning in back-and-forth)